Terms of Service

Effective Date: 1 January 2026
Service: https://taxhacker.techdevx.com
Contact: [email protected]

Note: These terms are template language. We are commissioning a Malaysian-lawyer-reviewed version before charging customers in production. Use of the service during this period is at your own risk.

These Terms of Service ("Terms") govern your access to and use of Tax Expert (TechDevX), a Malaysia-focused AI bookkeeping and tax-filing service. By accessing or using Tax Expert, you agree to be bound by these Terms.

1. Service overview

Tax Expert offers:

• A web-only, cloud-hosted SaaS with monthly and yearly subscription tiers in Malaysian Ringgit.
• A free public Malaysia tax estimator at /estimator.
• AI-powered receipt and EA-form extraction, invoicing, business P&L, and a filing summary PDF.

The service is primarily designed for Malaysian freelancers, sole-proprietors, and micro-SMEs.

2. Eligibility and account use

• You must be at least 18 years old to use Tax Expert.
• You are responsible for the accuracy of the figures you submit and for the security of your sign-in email.
• You may not share, resell, or sublicense your account.

3. Subscriptions and payments

• Paid plans are billed through Stripe in MYR and renew automatically unless cancelled.
• You can cancel or change your plan at any time via the customer portal in Settings → Profile.
• We offer a 14-day money-back guarantee on first-time paid plans. AI scan credits already consumed during that window are deducted at cost.
• Sales and Service Tax (SST) at the prevailing Malaysian rate may apply where required and will be shown at checkout.

4. User responsibilities

• You may upload any receipt, invoice, or EA PDF at your discretion, but you are solely responsible for the contents.
• Uploading illegal, fraudulent, or third-party copyrighted material without permission is prohibited.
• You may not attempt to reverse-engineer, scrape, or systematically extract our AI prompts or interfaces.

5. AI usage and third-party integrations

• Tax Expert uses APIs from OpenAI, Google Gemini, and Mistral to process your documents.
• By using the service, you grant us permission to process your data through these providers solely for the purpose of providing the service.

6. Intellectual property

• You retain full ownership of the receipts, invoices, and tax data you upload.
• Tax Expert retains all rights, title, and interest in the Tax Expert platform itself, including its software, design, and AI prompts.
• You are free to download or export your own data at any time via Settings → Backups.

7. Not tax advice. Limitations of liability

• Tax Expert is not a licensed tax agent under the Income Tax Act 1967 and the Chartered Tax Institute of Malaysia (CTIM). Estimates, suggestions, and the filing summary PDF are for informational purposes only.
• The service is provided "as is", without warranties of any kind.
• ⚠️ Important: Always have a CTIM-qualified tax advisor review your filing before submitting to LHDN. You use the service at your own risk.
• Our aggregate liability under these Terms is limited to the amount you paid us in the twelve (12) months preceding the claim.

8. Service modifications and termination

• We may modify, suspend, or discontinue parts of the service with reasonable notice.
• We may suspend or terminate accounts that violate these Terms or place undue load on the service.

9. Governing law

These Terms are governed by the laws of Malaysia. Disputes shall be resolved in the courts of Kuala Lumpur, unless otherwise required by applicable law.

10. Changes to these terms

We may revise these Terms at any time. Material changes will be announced via email and on this page. Continued use after changes take effect constitutes acceptance of the new Terms.