Help & support

Real human support — no chatbots. Reply within 1 business day for free, same-day for paid plans.

Best for receipts, refunds, account changes, and any account-tied request.

Top guides

What is the EA Form (CP8A)?Read every line of your annual EA form, in English & Bahasa Melayu.YA 2025 tax reliefs at a glanceEvery relief, every cap, plus how Tax Expert detects them automatically.YA 2026 changes (preview)What's new for the year of assessment that's currently in flight.LHDN e-Filing deadlinesWho files when (BE / B / E / P), and what happens if you miss it.

Frequently asked

Is this a substitute for a tax agent?

No. Tax Expert produces estimates aligned with LHDN's published rates and reliefs to help you plan and review. For audit-grade filings, work with a CTIM-qualified tax agent — we can recommend one. (Membership tier: Business+.)

How is my data protected?

All data is stored in Singapore region, encrypted at rest, and never sold or used to train third-party models. You can export everything as CSV/JSON or wipe your account from settings at any time. PDPA-compliant by design.

Can I get a refund?

Yes — within 14 days of purchase, no questions asked. Reply to any of our emails or use the customer portal.

Do you support sole-prop and SME employers?

Yes. Solo handles sole-prop bookkeeping (Business P&L app); Business adds Borang E (employer return) plus the SST Report and Accountant Pack apps.

What if AI mis-reads a receipt?

Every AI-extracted field is editable before you save. We never auto-post values to your books — you always confirm. Wrong scans don't count against your scan quota.

Estimates only. Not a substitute for a CTIM-qualified tax agent.